Terms and Conditions
Last updated September 1, 2026.
These Terms and Conditions ("Terms") govern Your access to and use of the website available at www.veritycheck.com (the "Website"), the "VerityCheck" software platform and any related applications or interfaces (the "Platform"), and all related reverse lookup, search, data aggregation, report generation, subscription, and other features, content, products, and services made available through the Website or the Platform (collectively, the "Services") by Aura Health LLC, a limited liability company incorporated under the laws of the State of Wyoming, with its registered address at 30 N Gould St Ste R, Sheridan, Wyoming 82801, United States of America (the "Platform Operator", "we", "us", or "our").
The Services enable You to submit certain information, identifiers, images, or other supported search inputs (collectively, "Search Inputs") for the purpose of conducting reverse lookups and related searches and generating search results, reports, matches, indicators, and other information identified or compiled through the Services (collectively, the "Reports"). Depending on the features available from time to time, Search Inputs may include telephone numbers, email addresses, names or other identifying information, images, vehicle identification numbers (VINs), and other supported data or content.
The availability of particular search methods, Search Inputs, data sources, Reports, or other features may vary and may be added, modified, limited, suspended, or discontinued from time to time. References in these Terms to particular features or categories of Search Inputs do not constitute a representation or guarantee that any such feature is currently available or will remain available.
Depending on Your place of residence, jurisdiction, selected payment method, or other operational factors disclosed at checkout, payments for trial memberships, subscriptions, Reports, credits, or other paid features may be processed, collected, or facilitated by an affiliated or authorized payment processing entity (each, a "Payment Processing Entity"). A Payment Processing Entity acts solely in relation to payment processing, billing, charge collection, payment recovery, and related administrative functions and is not responsible for the operation, quality, performance, legality, accuracy, or conformity of the Services or Reports, which remain the responsibility of the Platform Operator.
The entity responsible for charging Your selected payment method, together with the applicable amount, currency, billing interval, renewal terms, and, where relevant, the contracting or selling entity, may be identified during checkout, on the payment screen, and/or in the order confirmation. The descriptor appearing on Your payment card or bank statement may reflect the applicable Payment Processing Entity, merchant of record, billing provider, or other authorized payment provider involved in the transaction.
For purposes of these Terms, a Payment Processing Entity may include, depending on Your location, jurisdiction, selected payment method, or the operational setup disclosed at checkout:
Aura Health LLC, a limited liability company incorporated under the laws of the State of Wyoming, with its registered address at 30 N Gould St Ste R, Sheridan, Wyoming 82801, United States of America;
Haur B.V., a private limited liability company incorporated and existing under the laws of the Netherlands, registration number 96442654, with its registered office at John M. Keynesplein 1, 1066 EP Amsterdam, the Netherlands.
The list of Payment Processing Entities may be updated from time to time in accordance with these Terms and applicable law.
1. Important information and disclaimers
The Terms constitute a legally binding agreement between You ("You", "Your", or "User") and the Platform Operator governing Your access to and use of the Website, the Platform, the Services, and any Reports, as well as Your purchase of any trial membership, subscription, credits, Reports, or other paid features. By accessing or using the Services, initiating or completing a search or lookup, creating or accessing an account (the "Account"), or submitting or completing a purchase, You agree to be bound by these Terms and the Privacy Policy. By accessing or using the Services, initiating or completing a search or lookup, creating or accessing an Account, or completing a purchase, You acknowledge that You have read, understood, and agree to be bound by the Terms and the Privacy Policy. Your failure to read or review these Terms does not relieve You of Your obligations under them.
For purposes of these Terms, a free or paid trial membership providing temporary access to certain Services or features is referred to as a trial membership (the "Trial Membership"), and a paid recurring membership providing access to the Services or features included in the applicable plan is referred to as a subscription (the "Subscription").
The Services are intended solely for lawful, personal, and informational purposes. In providing the Services, the Platform may search, access, aggregate, organize, analyze, or otherwise process information obtained from publicly available records, open-web sources, third-party websites and platforms, licensed data providers, databases, and other lawful sources. The nature and availability of such sources may vary depending on the Search Input, type of search, jurisdiction, technical availability, and other circumstances.
The Platform Operator does not independently create or verify all information appearing in Reports. Reports may contain information obtained from publicly available records, open-web sources, third-party websites and platforms, licensed data providers, databases, APIs, and other external sources (collectively, "Third-Party Sources") that is incomplete, inaccurate, outdated, duplicated, inconsistent, incorrectly associated, or otherwise unreliable, and underlying information may change or become unavailable at any time. Reports, including any match, association, similarity, connection, risk indicator, or other result, are provided solely for lawful, personal, and informational purposes and must not be treated as complete, definitive, or verified records. You are responsible for independently evaluating and, where appropriate, verifying information before relying upon, disclosing, or acting upon it. Additional limitations and restrictions are set out in Sections 5, 9, 11, 12, and 13.
The Platform Operator develops, operates, licenses, and maintains the Platform and provides the functionality through which searches are submitted and Reports are generated and displayed. By completing a purchase, You enter into a binding agreement with the Platform Operator. The applicable Payment Processing Entity, merchant of record, billing provider, or other authorized payment provider involved in processing the transaction may be identified to You during checkout and/or in the order confirmation following a successful purchase.
You are responsible for ensuring that Your device, browser, internet connection, and other technical environment are compatible with the Services. We do not guarantee compatibility with all devices, browsers, operating systems, or configurations and are not responsible for limitations resulting from Your device, software, or connectivity.
2. Eligibility
2.1. You must be at least eighteen (18) years old or have reached the age of legal majority in Your jurisdiction to access or use the Services, create an Account, or purchase any trial membership, Subscription, credits, Reports, or other paid features.
2.2. By accessing or using the Services, You represent and warrant that:
2.2.1. You meet the applicable age requirements and have the legal capacity to enter into a binding agreement;
2.2.2. You will access and use the Services, submit Search Inputs, conduct searches, and use any Reports only for lawful purposes and in accordance with these Terms and applicable law; and
2.2.3. You are not prohibited or otherwise legally restricted from accessing or using the Services under any applicable law, regulation, court order, or other legally binding restriction.
2.3. If You access or use the Services on behalf of a company, organization, or other legal entity, You represent and warrant that You have the authority to bind that entity to these Terms. In such case, references to "You" or "Your" shall include that entity.
2.4. The Services are not intended for use by children. We do not knowingly permit individuals under the age of eighteen (18) to create an Account or purchase or use the Services. If we become aware that an Account is being used by an individual who does not meet the applicable age requirements, we may suspend or terminate the Account and take any other action required by applicable law.
3. Data Protection & Privacy
3.1. The collection, use, disclosure, storage, and other processing of personal information in connection with the Website, the Platform, and the Services are governed by our privacy policy (the "Privacy Policy"), which forms an integral part of these Terms.
3.2. Due to the nature of the Services, Search Inputs and Reports may contain or relate to personal information concerning You or other individuals. In providing the Services, the Platform Operator may process Search Inputs and information obtained from publicly available records, open-web sources, third-party websites and platforms, licensed data providers, databases, and other lawful sources, as further described in the Privacy Policy.
3.3. Where You submit personal information relating to another individual as a Search Input or otherwise through the Services, You are responsible for ensuring that Your submission and use of such information is lawful and complies with these Terms and applicable law. The availability of personal information through the Services does not, by itself, authorize You to use, disclose, distribute, or otherwise process such information for any purpose prohibited by applicable law or these Terms.
3.4. The Privacy Policy explains the categories of personal information we process, the purposes and legal bases for processing, the sources and recipients of such information, applicable retention practices, and the privacy rights that may be available to individuals under applicable law.
3.5. The Privacy Policy is available at: [__]
Opt-Out and Suppression Requests
3.6. Where made available by the Platform Operator, an individual may request that a telephone number or email address belonging to that individual be suppressed from display in future search results generated through the Services (an "Opt-Out Request").
3.7. To protect against fraudulent, unauthorized, or abusive requests, we may require the requesting individual to verify control or ownership of the relevant telephone number or email address, including by entering a one-time password or verification code sent to the submitted contact method. We may refuse, delay, or limit an Opt-Out Request that cannot reasonably be verified, appears fraudulent or abusive, is submitted by an unauthorized person, or would require us to disclose additional personal information, in each case subject to applicable law.
3.8. Following successful verification and processing of a valid Opt-Out Request, we will take reasonable steps to suppress the relevant telephone number or email address from future display through the Services. Each Opt-Out Request applies only to the specific identifier successfully verified and does not automatically apply to other telephone numbers, email addresses, names, images, or other identifiers associated with the same individual.
3.9. An Opt-Out Request affects only the display of information through the Services. It does not remove, alter, suppress, or delete information held by Third-Party Sources, public records, government databases, social media platforms, data providers, search engines, or other external sources that are not controlled by the Platform Operator. Information may therefore remain available elsewhere or may subsequently become available again through an external source.
3.10. Where information associated with an opted-out identifier becomes available again from a Third-Party Source, we may take reasonable measures to continue honoring the suppression within the Services, but You acknowledge that a further Opt-Out Request may be required where technically necessary. We may maintain a limited suppression record reasonably necessary to administer and honor Opt-Out Requests, subject to the Privacy Policy and applicable law.
3.11. Where Reports History or Cached Reports are available, we may, to the extent technically feasible or required by applicable law, delete, de-identify, suppress, or restrict the display of an opted-out identifier in Cached Reports. Previously generated Reports may otherwise remain available for the applicable retention period unless deleted earlier by the User or required to be deleted or restricted under applicable law.
3.12. Opt-Out Requests do not apply to VIN data or other information that the Platform Operator is not legally or technically permitted to alter or suppress and that is provided through regulated or authoritative third-party data sources.
4. Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY. IT CONTAINS AN AGREEMENT TO ARBITRATE CERTAIN DISPUTES ON AN INDIVIDUAL BASIS AND A WAIVER OF CLASS ACTIONS AND JURY TRIALS, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
Informal Dispute Resolution
4.1. Before initiating arbitration or other formal proceedings, You agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Services, any Report, or Your relationship with the Platform Operator (a "Claim") by contacting us at support@veritycheck.com.
4.2. Your notice must include Your name and contact details, the email address associated with Your Account (if applicable), a reasonable description of the nature and basis of the Claim, and the specific relief You are seeking, including any monetary amount claimed. If the Claim is not resolved within sixty (60) days after receipt of Your notice, either party may proceed as permitted below.
Arbitration Agreement
4.3. Except where prohibited by applicable law and subject to the exceptions set out below, any Claim that cannot be resolved through the informal process above shall be resolved exclusively by binding arbitration on an individual basis rather than in court.
4.4. Arbitration shall be conducted only on an individual basis before a single neutral arbitrator. The arbitration may be conducted remotely or virtually where permitted by applicable law. The arbitrator shall have authority to award individual relief or remedies available under applicable law and consistent with these Terms but shall have no authority to consolidate Claims or award relief on a class, collective, consolidated, representative, or non-individual basis except where such restriction is prohibited by applicable law. To the fullest extent permitted by applicable law, the arbitrator's authority to award monetary relief shall be limited to actual, proven damages suffered by the individual party seeking relief and shall not include punitive or exemplary damages, statutory multipliers, or damages based on harm allegedly suffered by persons other than the individual claimant, except to the extent such relief cannot lawfully be waived, restricted, or excluded.
4.5. Each party shall bear its own legal fees and costs, and arbitration fees and costs shall be allocated as determined by the arbitrator, except where applicable law requires otherwise.
Exceptions to Arbitration
4.6. Notwithstanding the foregoing, either party may bring an individual Claim in a small claims court of competent jurisdiction where the Claim qualifies. Either party may also seek temporary, preliminary, or injunctive relief from a court of competent jurisdiction where reasonably necessary to protect intellectual property rights, confidential information, security interests, prevent unauthorized access to or misuse of the Services, or prevent imminent or irreparable harm. Seeking such relief shall not waive the obligation to arbitrate any other Claim subject to this Section. To the fullest extent permitted by applicable law and applicable procedural rules, the Platform Operator may seek such injunctive or equitable relief without the requirement to post a bond or other security.
Class, Collective and Representative Action Waiver
4.7. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE PLATFORM OPERATOR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, CLASS MEMBER, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR SIMILAR PROCEEDING.
4.8. Except as permitted by applicable law, no Claim may be joined or consolidated with another person's Claim, and no Claim may be brought or pursued on behalf of other Users, other persons, or the general public. Any relief awarded shall be limited to the individual relief necessary to resolve the Claim of the individual party seeking relief.
4.9. To the fullest extent permitted by applicable law, Claims may not be assigned, transferred, aggregated, acquired, or pursued by third parties, including claims acquisition vehicles, consumer associations, litigation funders, or representative entities, except where such restriction is expressly prohibited by mandatory applicable law.
4.10. If applicable law does not permit the waiver of a particular collective, representative, public, or non-individual Claim or remedy, the restriction shall apply only to the maximum extent permitted by law and shall not affect the enforceability of the remaining provisions of this Section.
Contractual Limitation Period
4.11. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, PLATFORM, SERVICES, REPORTS, OR YOUR RELATIONSHIP WITH THE PLATFORM OPERATOR MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION ACCRUES. ANY CLAIM NOT COMMENCED WITHIN THAT PERIOD SHALL BE PERMANENTLY BARRED. THIS LIMITATION DOES NOT APPLY WHERE APPLICABLE LAW PROHIBITS CONTRACTUAL SHORTENING OF THE APPLICABLE LIMITATION PERIOD.
Jury Trial Waiver
4.12. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE PLATFORM OPERATOR KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A TRIAL BY JURY WITH RESPECT TO ANY CLAIM THAT PROCEEDS IN COURT RATHER THAN ARBITRATION.
Arbitration Opt-Out
4.13. You may opt out of the arbitration agreement in this Section by sending written notice to support@veritycheck.com within thirty (30) days after You first accept these Terms. Your notice must include Your full name, the email address associated with Your Account, and a clear statement that You wish to opt out of the arbitration agreement. A valid opt-out applies only to the arbitration agreement and does not affect the remaining provisions of these Terms, including the class, collective, and representative action waiver and jury trial waiver to the extent such provisions are independently enforceable under applicable law.
Severability
4.14. If any provision of this Section is found to be invalid, illegal, or unenforceable with respect to a particular Claim, party, or remedy, that provision shall be severed or limited only to the minimum extent necessary, and the remaining provisions shall continue in full force and effect to the maximum extent permitted by applicable law.
Mandatory Consumer Rights
4.15. Nothing in this Section excludes, restricts, or limits any rights, remedies, or protections that cannot lawfully be excluded, restricted, or limited. If You are a consumer and mandatory applicable law gives You the right to bring proceedings before the courts or other competent bodies of Your country or place of residence notwithstanding an arbitration agreement, class action waiver, jury trial waiver, or choice-of-law provision, those mandatory rights remain unaffected.
4.16. The governing law applicable to these Terms and the jurisdiction applicable to Claims that are not subject to arbitration are set out in Section 17.
5. Your Use of the Services
License and Permitted Use
5.1. Subject to Your compliance with these Terms and applicable law, the Platform Operator grants You a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services and Reports solely for Your personal, non-commercial, and lawful informational purposes. No ownership or other proprietary rights are transferred to You, and all rights not expressly granted under these Terms are reserved by the Platform Operator and its licensors.
5.2. You may use the Services only as intended and through the functionality made available by the Platform Operator. You are solely responsible for Your Search Inputs, the searches You perform, Your use of Reports, and any actions or decisions You take based on information obtained through the Services.
Account Registration and Security
5.3. Access to certain features may require an Account. An Account may be created in connection with Your purchase or through other registration or authentication methods made available by the Platform Operator. You agree to provide accurate, current, and complete information and to keep such information reasonably up to date.
5.4. You are responsible for maintaining the confidentiality and security of Your Account credentials, authentication links, codes, and other access methods and for all activity conducted through Your Account. You may not sell, transfer, share, or permit unauthorized use of Your Account, access or attempt to access another User's Account without authorization, or provide false, inaccurate, or misleading Account information. Unless expressly permitted by the Platform Operator, You may not create or maintain multiple Accounts. You must not create or use multiple Accounts to circumvent payment obligations, usage or search limits, Trial Membership or promotional restrictions, Account suspension or termination, security measures, access controls, or any other restrictions applicable to the Services. Any use of the Services through Your Account or authenticated access credentials will be treated as use associated with Your Account, except to the extent You have timely reported unauthorized access to us or applicable law requires otherwise.
5.5. If You know or reasonably suspect that Your Account has been accessed or used without authorization, You must promptly notify us at support@veritycheck.com. We may suspend, restrict, or otherwise secure an Account where we reasonably suspect unauthorized access, fraud, abuse, or a security risk.
Search Inputs and User Responsibility
5.6. You may submit telephone numbers, email addresses, names, images, vehicle identification numbers (VINs), or other Search Inputs supported by the Services from time to time. You represent and warrant that You will submit and use Search Inputs only where You have a lawful basis and lawful purpose for doing so and that Your submission and use of Search Inputs will not violate applicable law or the rights of any third party.
5.7. You must not submit any Search Input, conduct any search, or use any Report for an unlawful, fraudulent, deceptive, malicious, abusive, discriminatory, or otherwise prohibited purpose. You are solely responsible for determining whether Your intended search and subsequent use or disclosure of any information obtained through the Services is lawful in Your jurisdiction.
5.8. Where a Search Input contains or relates to personal information concerning another person, You represent and warrant that You have a lawful basis and lawful purpose for submitting and using that information through the Services and, where applicable law requires consent, authorization, notice, or another legal condition for such use, that You have satisfied the applicable requirement before submitting the Search Input. You are solely responsible for Your own subsequent collection, use, disclosure, storage, combination, profiling, or other processing of information obtained through the Services.
5.9. Where Your submission of an image or use of an image-based feature involves biometric identifiers, biometric information, facial geometry, facial templates, or other biometric data regulated by applicable law, You represent and warrant that You have obtained any prior written consent, release, authorization, or other permission required by applicable law before submitting the image or requesting such processing. You must not upload an image of another person for biometric identification, verification, profiling, or other biometric processing unless You have lawful authority and any consent or written release required for that purpose.
Uploaded Images
5.10. Where the Services permit You to upload an image for reverse image lookup or another search feature, You represent and warrant that You own the image, appear in the image, have obtained all rights or permissions necessary to submit and process the image for the requested purpose, or otherwise have lawful authority to submit the image and use it in connection with the Services.
5.11. By uploading an image solely for the purpose of using the Services, You grant the Platform Operator a limited, non-exclusive, worldwide license to host, reproduce, crop, resize, temporarily cache, analyze, create temporary processing files from, and otherwise process the image only as reasonably necessary to perform the requested search, generate and display results or Reports, provide any report-history functionality made available to You, maintain security and prevent fraud or abuse, provide customer support, and comply with applicable law.
5.12. Images submitted solely as Search Inputs are not treated as public user content merely because they are uploaded to the Services. Any retention, deletion, or other processing of uploaded images is further described in the Privacy Policy. Unless You separately and expressly consent, the Platform Operator will not use images submitted solely for reverse image lookup for advertising or promotional purposes or for training general-purpose artificial intelligence models.
Consumer Reporting and Regulated Uses
5.13. The Platform Operator is not a consumer reporting agency, and the Services are not consumer reports, as those terms are defined under the U.S. Fair Credit Reporting Act ("FCRA"), 15 U.S.C. § 1681 et seq. The Services are not designed, collected, maintained, or provided for use in determining a person's eligibility for any purpose regulated by the FCRA.
5.14. You must not use the Services or any Report, in whole or in part, as a factor in determining or evaluating any person's eligibility, suitability, or qualifications for:
5.14.1. credit, lending, financing, or other personal, family, or household financial products or services;
5.14.2. insurance;
5.14.3. employment, including hiring, promotion, reassignment, retention, or termination;
5.14.4. housing, leasing, or tenant screening;
5.14.5. government benefits or services; or
5.14.6. any other purpose for which a consumer report, background screening report, or similar regulated report is required under the FCRA or other applicable law.
5.15. You must not use the Services as a substitute for a consumer reporting agency, professional background screening service, regulated identity verification service, or other provider legally authorized or required to supply information for such purposes. If Your intended use requires FCRA compliance or another regulated screening process, You must obtain the relevant information from an appropriately authorized provider.
Prohibited Uses
5.16. In addition to the restrictions above, You must not, directly or indirectly, use or permit the use of the Services, Search Inputs, Reports, or information obtained through the Services to:
5.16.1. stalk, harass, threaten, intimidate, bully, dox, blackmail, extort, defame, unlawfully discriminate against, exploit, or otherwise harm any person;
5.16.2. facilitate identity theft, fraud, phishing, scams, impersonation, account takeover, unauthorized access, or other deceptive or unlawful activity;
5.16.3. track, monitor, surveil, locate, or attempt to determine the real-time or precise physical location of another person without lawful authority;
5.16.4. obtain or attempt to obtain unauthorized access to private communications, accounts, devices, credentials, financial information, or other non-public information;
5.16.5. infringe or violate another person's privacy, data protection, publicity, confidentiality, intellectual property, contractual, or other legal rights;
5.16.6. misrepresent Your identity, affiliation, authority, purpose, or intended use of the Services;
5.16.7. create, compile, supplement, enrich, or maintain a database, directory, profile repository, watchlist, or similar collection concerning individuals for commercial, surveillance, profiling, or other unauthorized purposes;
5.16.8. resell, license, commercially exploit, publish, distribute, disclose, forward, upload, or otherwise make Reports or substantial portions of Reports available to third parties, except where expressly permitted through functionality provided by the Platform Operator or with our prior written consent;
5.16.9. use automated systems, bots, crawlers, scrapers, scripts, data-mining tools, or similar technologies to access, search, extract, harvest, copy, or collect information from the Services except where expressly authorized by us;
5.16.10. reverse engineer, decompile, disassemble, decode, derive, or attempt to derive the source code, algorithms, search logic, data structures, or underlying technology of the Services, except to the limited extent such restriction is prohibited by applicable law;
5.16.11. interfere with, disrupt, overload, damage, impair, or compromise the operation, integrity, performance, or security of the Services or introduce malware, viruses, malicious code, or other harmful technologies;
5.16.12. bypass, disable, remove, alter, obscure, or circumvent authentication mechanisms, rate limits, access controls, technical restrictions, export limitations, suppression or opt-out mechanisms, watermarks, notices, or other safeguards implemented by the Platform Operator or its data providers;
5.16.13. use the Services, Search Inputs, Reports, or information obtained through the Services in any manner that violates applicable law, regulation, court order, or legally binding restriction;
5.16.14. create, register, maintain, or use multiple Accounts in violation of Section 5.4, including for the purpose of circumventing payment obligations, usage or search limits, Trial Membership or promotional restrictions, Account suspension or termination, security measures, access controls, or other restrictions applicable to the Services;
5.16.15. use the Services or information obtained through the Services for unsolicited direct marketing, bulk solicitation, spam, automated outreach, or similar commercial communications concerning another person where such use is prohibited by applicable law or conducted without any consent or other lawful basis required by applicable law; or
5.16.16. use the Services to conduct unlawful automated profiling, scoring, classification, behavioral monitoring, or systematic surveillance of individuals, including where such processing requires consent, authorization, transparency measures, or another lawful basis that You have not obtained or satisfied.
Reports and Onward Disclosure
5.17. Reports are provided for Your personal, internal, and informational use only. The ability to access, download, save, export, or retain a Report does not grant You any right to publish, publicly post, sell, resell, license, distribute, commercially exploit, or otherwise use or disclose that Report or its contents for any purpose prohibited by these Terms, except where expressly permitted through functionality provided by the Platform Operator or with our prior written consent.
Reports History and Cached Reports
5.18. The Services may provide a Reports History, Cached Reports, or similar functionality that allows You to access certain previously generated Reports without repeating the relevant search ("Reports History"). Where this functionality is available, copies of Reports generated at Your request may be temporarily stored and associated with Your Account ("Cached Reports").
5.19. Cached Reports are maintained for the limited purpose of allowing You to re-access Your previously generated Reports and for related purposes such as operating and securing the Services, fraud prevention, debugging, customer support, and legal compliance. Unless otherwise expressly disclosed in the Privacy Policy and permitted by applicable law, Cached Reports will not be sold or licensed as separate data products or used for unrelated advertising targeting, automated decision-making, profiling, or training general-purpose artificial intelligence models.
5.20. Cached Reports are accessible only through the Account that generated them, subject to applicable authentication and security controls. They are not intended to be publicly displayed, publicly searchable, indexed for public discovery, or made available to other Users.
5.21. Unless a different retention period is disclosed through the Services or required by applicable law, Cached Reports may be retained for up to one hundred twenty (120) days and thereafter deleted from active systems within a commercially reasonable period, subject to limited retention reasonably necessary for backups, security, fraud prevention, dispute handling, or legal compliance.
5.22. Where made available through the Services, You may delete individual Cached Reports or clear Your Reports History. Deletion from Your Account does not necessarily result in immediate deletion from all backup, security, audit, fraud-prevention, or legally required records.
5.23. Cached Reports remain subject to all restrictions applicable to Reports under these Terms, including the restrictions in Section 5.16.
Suspension and Termination of Access
5.24. We reserve the right, to the extent permitted by applicable law, to suspend, restrict, investigate, or terminate Your Account or access to all or part of the Services if we reasonably believe that You have violated these Terms, misused the Services or Reports, engaged in fraudulent, abusive, unlawful, or high-risk conduct, created a security or legal risk, or where such action is required or reasonably requested by law, a competent authority, a payment processor, a data provider, or a fraud-prevention or security provider.
5.25. We may also impose reasonable usage limits, restrict particular search functionality, block Search Inputs, prevent downloads or exports, or take other proportionate measures designed to prevent abuse, unlawful use, excessive automated access, or circumvention of safeguards.
5.26. To the extent permitted or required by applicable law and as further described in the Privacy Policy, the Platform Operator may preserve, use, or disclose Account information, Search Inputs, search activity, transaction information, IP address information, device information, Reports, communications, or other relevant records to law-enforcement authorities, courts, regulators, government authorities, or authorized service providers where reasonably necessary to comply with a lawful request or legal obligation, investigate or prevent suspected fraud, abuse, unauthorized access, threats, stalking, harassment, exploitation, or other unlawful conduct, protect the rights, safety, or security of any person, or establish, exercise, or defend legal claims. Where permitted by applicable law, such disclosure may be made without prior notice to You.
5.27. Suspension, restriction, or termination of access does not relieve You of payment obligations validly incurred before such action and does not entitle You to a refund except where required by applicable law or expressly provided under these Terms.
Security and Vulnerability Reporting
5.28. If You believe You have identified a security vulnerability affecting the Website, Platform, or Services, You must report it promptly to support@veritycheck.com.
5.29. Good-faith security research must be conducted strictly in accordance with these Terms and applicable law. Any such research must be limited to the minimum access reasonably necessary to identify and demonstrate the reported vulnerability and must avoid disruption of the Services or access to information belonging to other Users or third parties.
5.30. If You encounter personal information, confidential information, or data belonging to another person while conducting authorized security research, You must stop further access beyond what is reasonably necessary to demonstrate the vulnerability and must not retain, copy, disclose, publish, exploit, or otherwise use such information except as reasonably necessary to submit the vulnerability report.
5.31. Nothing in these Terms authorizes social engineering, phishing, denial-of-service or load-testing attacks, physical attacks, spam, malware deployment, destructive testing, excessive automated testing, persistent unauthorized access, data exfiltration, or any conduct prohibited by applicable law.
5.32. Submission of a vulnerability report does not create any entitlement to compensation, a bug bounty, reward, employment, or other payment unless expressly agreed by the Platform Operator in writing.
6. Fees, Trial & Subscription Plans
Fees and Payment Authorization
6.1. Certain Services, Reports, features, trial memberships, subscriptions, credits, or other offerings may be provided for a fee (collectively, the "Fees"). The applicable Fees, currency, billing interval, trial duration (if any), recurring billing period, renewal terms, applicable taxes (including value added tax ("VAT"), where applicable), and other material payment conditions will be disclosed to You at or before checkout and before You complete the applicable purchase. You are responsible for reviewing the Fees, Trial Membership or Subscription terms, billing interval, automatic renewal terms, and other material payment conditions before completing a purchase.
6.2. By providing Your payment information and completing a purchase, You authorize the Platform Operator, the applicable Payment Processing Entity or merchant of record, and their authorized payment service providers to charge Your selected payment method for the Fees disclosed to You at checkout, including recurring Subscription charges where You purchase an automatically renewing Subscription.
6.3. You agree to provide current, complete, and accurate payment and Account information and to update such information as reasonably necessary. You are responsible for any currency conversion charges, foreign transaction fees, bank commissions, taxes, or other charges imposed by Your bank, card issuer, payment provider, or other third party, except to the extent applicable law provides otherwise. Any such amounts imposed independently by Your bank, card issuer, payment provider, or other third party are not Fees charged by the Platform Operator and are not refundable or reimbursable by the Platform Operator, except where applicable law requires otherwise.
Pricing and Currency
6.4. Prices may vary based on Your jurisdiction, currency, selected plan, promotional offer, payment method, or other factors disclosed at checkout. Prices displayed elsewhere on the Website may be localized or provided for convenience and may differ from the currency or amount ultimately processed. The final price, currency, billing interval, and other material payment terms presented to You at checkout before You authorize the transaction shall govern the applicable purchase, subject to applicable law.
6.5. We reserve the right to correct pricing, currency display, billing, or checkout errors, inaccuracies, or omissions. Where permitted by applicable law, we may cancel, void, correct, or adjust an affected transaction and issue an appropriate refund or request the correct payment amount.
Trial Membership
6.6. Eligible Users may be offered a Trial Membership that provides access to the Services for a period of seven (7) days. The applicable Trial Membership Fee, included features, and any other material conditions applicable to the Trial Membership will be clearly disclosed to You at or before checkout and before You authorize the purchase or enrollment. Any applicable taxes, including value added tax VAT, will be included in the displayed price or separately disclosed at or before checkout, as required by applicable law. Access to the Services will be granted following successful payment or other successful enrollment, as applicable.
6.7. If the Trial Membership is offered on an automatically converting basis, it will automatically convert into a paid, recurring Subscription at the end of the seven (7)-day Trial Membership period unless You cancel before the applicable conversion date. The Subscription will thereafter automatically renew for successive twenty-eight (28)-day Subscription Periods until cancelled in accordance with Section 7. The applicable Trial Membership Fee, Subscription Fee, currency, billing interval, renewal terms, and any applicable taxes, including VAT, will be clearly disclosed to You at or before checkout and before You authorize the Trial Membership. Such information may also be confirmed in the order confirmation.
Subscription and Automatic Renewal
6.8. A Subscription provides access to the Services or features included in the plan selected by You for each recurring billing period (the "Subscription Period"). Each Subscription Period is twenty-eight (28) days.
6.9. UNLESS YOU CANCEL BEFORE THE APPLICABLE RENEWAL DATE, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR SUCCESSIVE SUBSCRIPTION PERIODS, AND YOU AUTHORIZE THE APPLICABLE RECURRING SUBSCRIPTION FEE TO BE CHARGED AUTOMATICALLY TO YOUR PAYMENT METHOD WITHOUT FURTHER AUTHORIZATION FROM YOU, SUBJECT TO APPLICABLE LAW.
6.10. The Subscription will continue until cancelled in accordance with Section 7 or otherwise terminated in accordance with these Terms. We may change Subscription Fees, included features, or other material Subscription terms prospectively. Where required by applicable law, We will provide advance notice of a material change, including an applicable increase in a recurring Subscription Fee, and will obtain any additional consent required by law. If You do not wish to continue the Subscription following a notified change, You may cancel before the change becomes applicable to Your Subscription. Continued use of the Subscription after a change takes effect constitutes acceptance of the revised Subscription terms to the extent permitted by applicable law.
6.11. A purchase is completed after the applicable payment has been successfully authorized or otherwise accepted by the applicable payment provider and the purchase has been confirmed through the Services or by other reasonable means. Following a successful purchase, the applicable Trial Membership, Subscription, Report, credits, feature, or other paid Service will be activated, generated, credited to Your Account, delivered, or otherwise made available to You, as applicable.
Timing of Charges and Failed Payments
6.12. Subscription Fees are generally charged in advance for each Subscription Period. The billing date is generally the date on which the applicable Subscription Fee is successfully charged. Where a renewal payment is successfully collected following one or more failed attempts, the next billing date may be calculated from the date of successful collection, unless otherwise disclosed or required by applicable law.
6.13. Payment processing or collection timing may vary due to payment processing delays, failed authorization attempts, technical adjustments, fraud-prevention measures, processor requirements, banking systems, or other operational circumstances. We do not guarantee that a payment will be successfully processed on the first attempt or at a particular time. The Platform Operator is not responsible for payment failures caused by insufficient funds, card issuer or bank restrictions, expired or invalid payment methods, payment provider outages, or other circumstances outside its reasonable control.
6.14. If a payment is declined, reversed, fails authorization, or otherwise cannot be successfully collected, the Platform Operator and/or the applicable Payment Processing Entity may, to the fullest extent permitted by applicable law, payment processor requirements, and card network rules, re-submit or reprocess the applicable charge at different times using the payment method, stored payment credentials, tokenized payment information, or other payment credentials validly authorized and associated with Your Account or purchase.
Payment Recovery and Billing Providers
6.15. Where permitted by applicable law and applicable payment processor or card network rules, an unpaid or failed recurring charge may be submitted, transferred, assigned, or otherwise made available to an authorized third-party billing or payment recovery service provider for further collection attempts. Such provider may process or facilitate payment attempts using payment credentials, tokens, transaction identifiers, or other payment information validly associated with the relevant purchase or Account. Any such third-party payment recovery provider acts solely in relation to payment recovery, billing, and related administrative functions and does not assume responsibility for the operation, quality, legality, accuracy, or performance of the Services or Reports.
6.16. Payment, rebilling, or recovery attempts may appear on Your payment card or bank statement under a transaction descriptor different from "veritycheck.com" and may include the name of the Platform Operator, merchant of record, payment processor, billing provider, or authorized recovery provider involved in processing the transaction.
6.17. During a failed-payment or payment-recovery period, the Platform Operator, the applicable Payment Processing Entity, and/or an authorized payment-recovery provider may, to the extent permitted by applicable law and applicable payment-network or processor rules, suspend, restrict, continue, or restore access to the Services; continue reasonable payment-collection attempts in accordance with Sections 6.14–6.15; or offer or apply a temporary discounted renewal amount, reduced recovery amount, promotional price, or other payment arrangement intended to facilitate successful renewal or collection. A failed, declined, reversed, or unsuccessful payment does not, by itself, waive any validly incurred Fee or other amount lawfully due. The Platform Operator may suspend or terminate the Subscription or Account following unsuccessful payment attempts without limiting the right of the Platform Operator or an authorized payment or recovery provider to seek collection of amounts validly incurred before such suspension, termination, or cancellation, to the extent permitted by applicable law.
Transaction Processing
6.18. Where disclosed to You at or before checkout and permitted by applicable law, the total amount authorized by You for a purchase may be processed and charged to Your selected payment method in one or more separate transactions or installments. As a result, the total purchase price displayed and authorized at checkout may appear on Your payment card, bank account, or other payment statement as two or more separate charges. The aggregate amount charged in connection with that purchase will not exceed the total amount authorized by You at checkout, inclusive of any applicable taxes or VAT included in that authorized amount, except for any separate charges, fees, taxes, or currency-conversion amounts expressly disclosed and authorized by You or independently imposed by Your bank, card issuer, or payment provider.
6.19. To facilitate payment processing, recurring billing, payment recovery, fraud prevention, dispute handling, and billing administration, the Platform Operator may share limited transaction-related information, payment status data, billing identifiers, and tokenized payment credentials with authorized payment processors, Payment Processing Entities, merchants of record, billing providers, fraud-prevention providers, and payment recovery providers, in accordance with the Privacy Policy, applicable law, and applicable industry security requirements.
Communications
6.20. By creating an Account, purchasing or using the Services, You acknowledge that we may send You transactional, administrative, security, billing, and service-related communications reasonably necessary in connection with Your Account or use of the Services, including communications concerning purchases, payment status, Trial Memberships, Subscription renewals, cancellations, Reports, security matters, and material changes affecting the Services.
6.21. We may separately send marketing or promotional communications where permitted by applicable law and, where required, with Your consent. You may unsubscribe from marketing communications using the unsubscribe mechanism provided in the relevant communication or through any other method made available by us. Opting out of marketing communications does not prevent us from sending non-promotional communications reasonably necessary to administer Your Account, purchases, Subscription, or use of the Services.
7. Cancellation
7.1. You may cancel Your Trial Membership or Subscription at any time through the cancellation functionality made available within Your Account or the Services or, where such functionality is unavailable, by contacting customer support at support@veritycheck.com using the email address associated with Your Account. We may take reasonable steps to verify Your identity and Account before processing a cancellation request submitted through customer support.
7.2. To avoid the next automatic conversion or recurring Subscription charge, You must complete the cancellation before the applicable conversion or renewal date disclosed to You at checkout, in the order confirmation, or through Your Account. If cancellation is completed after the applicable charge has already been validly initiated or processed, the cancellation will apply to future renewals and will not automatically reverse or refund that charge, except where required by applicable law or expressly provided under these Terms.
7.3. Once cancellation becomes effective, Your Trial Membership or Subscription will not automatically renew and no further recurring Subscription charges will be initiated. Unless otherwise stated at the time of cancellation, You may continue to access the paid Services until the end of the Trial Membership or Subscription Period for which payment has been successfully collected, after which access to paid features may expire or be restricted.
7.4. Cancellation of a Trial Membership or Subscription does not automatically delete Your Account, Search Inputs, Cached Reports, or other information associated with Your Account. Account deletion is a separate process.
7.5. You may request permanent deletion of Your Account through the account-deletion functionality or designated deletion page made available by the Platform Operator. To protect against unauthorized deletion requests, You may be required to submit the email address associated with Your Account and verify the request using a one-time password, authentication code, or other reasonable verification method.
7.6. Once a verified Account deletion request is processed, access to the Account will be terminated and personal information associated with the Account will be deleted or otherwise handled in accordance with the Privacy Policy and applicable law. Certain information may be retained where reasonably necessary or legally required for fraud prevention, security, billing and transaction records, dispute handling, suppression requests, backups, compliance with legal obligations, or the establishment, exercise, or defense of legal claims.
7.7. Any unused lookup credits, promotional credits, or similar Account entitlements remaining at the time permanent Account deletion is completed will be forfeited without refund or compensation, except where applicable law requires otherwise. Account deletion does not create a right to a refund of Fees already validly paid.
7.8. Following deletion, You may be permitted to create a new Account using the same email address, but any credits, Reports History, Account settings, purchases, or other benefits associated with the deleted Account will not automatically be restored.
7.9. For security reasons, where the Platform Operator provides a designated Account deletion process, customer support may require You to complete that process rather than manually deleting the Account on Your behalf.
8. Refund Policy
General Refund Policy
8.1. Except where required by applicable law or expressly stated otherwise at the time of purchase, Fees paid for Trial Memberships, Subscriptions, Reports, credits, or other digital Services are non-refundable once the applicable Services, access, credits, or Report have been made available to You. Any refund that is not required by applicable law may be granted at the reasonable discretion of the Platform Operator on a case-by-case basis.
8.2. If You believe that You have been charged incorrectly or are otherwise entitled to a refund, You must contact customer support at support@veritycheck.com and provide the email address associated with Your Account, the relevant transaction details, and a reasonable description of the basis for Your request. We may request additional information reasonably necessary to investigate and verify the request.
8.3. Where we confirm a duplicate charge, incorrect billing amount, or other billing error attributable to us or our payment providers, we will correct the error or issue an appropriate refund as required by applicable law. We may also, at our discretion, consider refund requests arising from material technical failures or material unavailability of the paid Services.
Trial Memberships, Subscriptions and Reports
8.4. Except where required by applicable law or expressly stated otherwise at checkout, Trial Membership Fees are non-refundable once access to the applicable Services or features has been provided.
8.5. Subscription Fees are generally charged in advance for the applicable Subscription Period. Cancellation does not entitle You to a refund, credit, or reimbursement for any unused portion of a Subscription Period that has already begun, except where required by applicable law or expressly stated otherwise in these Terms.
8.6. Fees charged for individual Reports, lookup credits, downloads, or other one-time digital features are non-refundable once the relevant Report, credit, download, result, or feature has been generated, delivered, accessed, used, or otherwise made available to You, except where required by applicable law. The absence of particular information from a Report, a Report containing fewer results than You expected, or a search producing no matching information or no results does not, by itself, entitle You to a refund, provided that the applicable search was performed or the relevant Report functionality was made available as described. A search may constitute a completed performance of the applicable search Service even where no matching information is identified, subject to applicable law and any contrary terms expressly presented to You at checkout.
Chargebacks and Payment Disputes
8.7. If You believe that a charge is incorrect, unauthorized, or otherwise subject to dispute, we encourage You to contact customer support before initiating a chargeback, payment dispute, retrieval request, or similar claim so that we have an opportunity to investigate and resolve the matter. Nothing in these Terms prevents You from exercising any chargeback, payment dispute, refund, or other right that cannot lawfully be waived or restricted.
8.8. To the fullest extent permitted by applicable law, initiating or pursuing a chargeback, payment dispute, retrieval request, or similar claim concerning a transaction that was validly authorized and processed in accordance with these Terms may constitute a material breach of these Terms where the dispute is fraudulent, knowingly false, misleading, abusive, or otherwise pursued in bad faith, including where an authorized transaction is knowingly misrepresented as unauthorized, fraudulent, cancelled, or otherwise invalid. This Section does not restrict any chargeback, dispute, refund, or other consumer right exercised in good faith and available under applicable law or applicable payment network rules.
8.9. Where You initiate or pursue a chargeback, payment dispute, retrieval request, or similar claim concerning a transaction that we reasonably believe was validly authorized and processed in accordance with these Terms, the Platform Operator may, to the fullest extent permitted by applicable law:
8.9.1. suspend, restrict, or terminate Your Account, Subscription, access to the Services, or access to paid features where reasonably necessary to prevent fraud, abuse, further disputed charges, unauthorized use, or other misuse, or as otherwise permitted under these Terms and applicable law;
8.9.2. contest, defend against, or otherwise respond to the chargeback or payment dispute and provide the relevant Payment Processing Entity, merchant of record, payment processor, billing provider, payment recovery provider, bank, card issuer, card network, or other relevant financial institution with information and evidence reasonably necessary to establish the validity of the transaction or recurring billing authorization;
8.9.3. provide evidence including, where reasonably relevant, records concerning Your purchase, acceptance of these Terms, checkout disclosures, payment authorization, recurring billing authorization, Trial Membership or Subscription enrollment, renewal terms, cancellation status, Account activity, use of the Services or Reports, access logs, timestamps, IP address information, device or browser identifiers, transaction records, communications, fraud-prevention records, and payment recovery records;
8.9.4. disclose relevant transaction, billing, Account, device, fraud-prevention, dispute, and payment information to Payment Processing Entities, merchants of record, payment processors, card networks, banks, card issuers, billing providers, fraud-prevention providers, payment recovery providers, dispute-management providers, and other authorized service providers where reasonably necessary to investigate, prevent, contest, respond to, or resolve the dispute;
8.9.5. report or make available information concerning the disputed transaction, Account, or associated payment activity to payment processors, card networks, fraud-prevention providers, risk-management systems, payment recovery providers, or other authorized financial or security service providers where permitted by applicable law and applicable payment network or processor rules; and
8.9.6. seek recovery of any validly incurred and unpaid amount and, where permitted by applicable law, reasonable chargeback fees, collection costs, third-party recovery costs, legal fees, or other amounts lawfully recoverable in connection with a fraudulent, abusive, knowingly false, misleading, or bad-faith payment dispute.
8.10. A chargeback, payment dispute, retrieval request, or similar claim does not, by itself, cancel or terminate Your Subscription, revoke any recurring billing authorization previously provided by You, or eliminate any validly incurred payment obligation. If You wish to prevent future recurring Subscription charges, You must separately cancel the Subscription in accordance with Section 7, except where applicable law or the relevant payment provider's rules provide otherwise.
EU/EEA and Other Mandatory Consumer Rights
8.11. Nothing in these Terms limits any statutory refund, withdrawal, cancellation, or other consumer right that cannot lawfully be waived or excluded.
8.12. If You are a consumer in the European Union or European Economic Area, You may have a statutory right to withdraw from certain distance contracts within the period prescribed by applicable law. The availability and consequences of that right depend on the nature of the Services purchased and the circumstances in which performance begins.
8.13. Where permitted by applicable law, if You purchase digital content or Services and request or expressly consent to their performance beginning during the statutory withdrawal period, You may be required at checkout to expressly consent to immediate performance and acknowledge the circumstances in which Your statutory right of withdrawal may be lost or affected. Any loss of the statutory right of withdrawal shall occur only where the requirements of applicable law have been satisfied.
8.14. Where applicable law requires Your prior express consent, acknowledgement, confirmation, or other formalities before a statutory withdrawal right may be lost, these Terms alone do not constitute or replace those requirements. The Platform Operator will rely on the consent, acknowledgement, and other information presented and obtained through the applicable checkout or purchase flow to the extent permitted by law.
9. Third Party Websites and Sources
9.1. The Services may rely on, access, retrieve, aggregate, analyze, display, or otherwise process information obtained from Third-Party Sources.
9.2. Third-Party Sources are not owned or controlled by the Platform Operator. Except where expressly stated otherwise, the Platform Operator does not create, endorse, independently verify, or assume responsibility for information originating from Third-Party Sources, including its accuracy, completeness, reliability, legality, timeliness, availability, or continued availability. The inclusion of information from a Third-Party Source in a Report does not constitute endorsement or independent verification of that information by the Platform Operator.
9.3. Third-Party Sources may modify, restrict, remove, correct, update, suspend, or discontinue information or access to their services at any time. As a result, the availability, scope, functionality, or results of certain searches or features may change without notice, and the Platform Operator shall not be responsible for any such change to the extent caused by circumstances outside its reasonable control.
9.4. The Services may also rely on third-party service providers for payment processing, recurring billing, payment recovery, fraud prevention, identity or security checks, hosting, infrastructure, analytics, communications, customer support, and other operational functions (collectively, "Third-Party Service Providers"). Your use of certain features may therefore be subject to the availability, technical requirements, and, where applicable, separate terms or policies of such Third-Party Service Providers.
9.5. The Website, Platform, Reports, or Services may contain links or references to third-party websites, platforms, services, or content. Such links or references are provided for convenience or informational purposes and do not imply endorsement, sponsorship, affiliation, or approval by the Platform Operator. Your access to and use of third-party websites or services is at Your own risk and may be governed by separate terms and privacy policies.
10. Intellectual Property
Platform Intellectual Property
10.1. The Website, Platform, and Services, including their software, technology, source and object code, algorithms, search and matching functionality, proprietary methodologies, databases and database structures, selection and arrangement of content, Report structure and presentation, interfaces, designs, text, graphics, images, icons, logos, trademarks, service names, and other materials created or owned by the Platform Operator (collectively, the "Platform Intellectual Property"), are owned by or licensed to the Platform Operator and are protected by applicable intellectual property and other laws.
10.2. The name "VerityCheck", together with the associated names, logos, trademarks, service marks, trade dress, and other brand elements, is owned by or licensed to the Platform Operator. Nothing in these Terms grants You any right to use such brand elements without our prior written authorization.
10.3. Except for the limited rights expressly granted under these Terms, no right, title, or interest in or to the Platform Intellectual Property is transferred to You. You may not copy, reproduce, modify, adapt, distribute, publish, sell, license, reverse engineer, commercially exploit, or create derivative works from the Platform Intellectual Property except as expressly permitted by these Terms, authorized by us in writing, or permitted by applicable law notwithstanding this restriction.
Third-Party and Publicly Available Data
10.4. Reports may contain information, records, images, links, references, or other materials originating from publicly available records, open-web sources, third-party websites and platforms, licensed data providers, databases, and other Third-Party Sources ("Underlying Data"). Ownership and other rights in Underlying Data remain with the applicable rights holders, where such rights exist.
10.5. The inclusion, organization, analysis, matching, formatting, presentation, or compilation of Underlying Data within the Services or a Report does not transfer ownership of the Underlying Data to the Platform Operator or to You. Nothing in these Terms grants You any rights in Underlying Data beyond those rights, if any, that You independently have under applicable law or from the relevant rights holder.
10.6. The Platform Operator may own or have rights in the proprietary selection, arrangement, compilation, analysis, formatting, presentation, annotations, indicators, or other original elements of Reports, even where a Report incorporates Underlying Data. Rights in those proprietary elements are separate from any rights in the underlying facts, records, images, or other third-party materials themselves.
Use of Reports
10.7. Your access to, download, storage, or use of a Report does not transfer to You any ownership right in the Report, Platform Intellectual Property, or Underlying Data or grant You any right to reproduce or commercially exploit Platform Intellectual Property incorporated into a Report, except as expressly permitted under these Terms or applicable law. Your permitted use of Reports is governed by Section 5.
Search Inputs and User-Submitted Materials
10.8. You retain any ownership rights You may have in Search Inputs or other materials submitted by You. By submitting them through the Services, You grant the Platform Operator a limited, non-exclusive, worldwide, royalty-free license to host, reproduce, transmit, analyze, process, modify solely as technically necessary, and otherwise use them only as reasonably necessary to provide, operate, maintain, secure, and support the Services, generate and provide Reports, prevent fraud or abuse, comply with applicable law, and enforce these Terms, subject to the Privacy Policy.
10.9. Where a Search Input consists of an uploaded image, the additional terms governing the processing and use of that image in Section 5 apply. In the event of any inconsistency concerning an uploaded image, the more specific provisions of Section 5 shall apply.
Feedback
10.10. If You voluntarily provide feedback, suggestions, ideas, recommendations, or other input concerning the Services ("Feedback"), You grant the Platform Operator a perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable right to use, reproduce, modify, adapt, develop, publish, and incorporate such Feedback into the Services or other products or services without compensation, attribution, or restriction, to the extent permitted by applicable law.
Protection of Rights
10.11. You are responsible for ensuring that Your use of the Services, Search Inputs, Reports, Platform Intellectual Property, and Underlying Data does not infringe or violate any intellectual property or other rights of the Platform Operator or any third party. We reserve all rights and remedies available under applicable law in relation to unauthorized use or infringement of the Platform Intellectual Property.
11. Informational Purposes, No Professional Screening or Verification
11.1. The Services and Reports are provided solely for lawful, personal, and informational purposes. They are not professional background checks, consumer reports, regulated identity verification services, investigative services, or professional advice, and should not be treated as a substitute for independently verified information obtained from an appropriately qualified or authorized source.
11.2. A match, association, similarity, risk indicator, record, image result, contact detail, location-related information, or other information appearing in a Report does not constitute a determination or guarantee that the information relates to the person or other subject You intended to search for, or that any inferred relationship, identity, ownership, affiliation, activity, or other connection is accurate.
11.3. The Platform Operator has no obligation, except where required by applicable law, to independently investigate, contact, verify, or obtain additional information concerning any person, entity, account, telephone number, email address, image, vehicle, record, or other subject appearing in or potentially relevant to a Report.
11.4. In particular, the appearance of criminal, court, sanctions, watchlist, fraud-related, risk-related, or other potentially adverse information in a Report, where such information is available through the Services, must not be interpreted as confirmation that the person You intended to search for committed an offense, engaged in misconduct, presents a particular risk, or is the same person identified in the underlying record. You are responsible for independently verifying such information through appropriate official or authoritative sources before drawing conclusions or taking action.
11.5. You must exercise independent judgment when reviewing Reports and must not use the Services to make allegations, accusations, public statements, or other material claims about another person based solely on information obtained through the Services.
11.6. The Platform Operator does not provide legal, financial, credit, employment, housing, insurance, investigative, law-enforcement, or other professional advice through the Services. You are solely responsible for determining whether Your intended use of any information obtained through the Services is lawful and appropriate and, where necessary, for obtaining independent professional advice or verification.
11.7. If You believe that information contained in a Report is inaccurate, incomplete, outdated, or incorrectly associated with a person or other subject, You may contact us using the contact information provided in these Terms. We may, where reasonably practicable, review the relevant information or Third-Party Source. However, except where required by applicable law, submitting such a request does not obligate the Platform Operator to correct, update, remove, suppress, reissue, or otherwise modify any Report or information obtained from a Third-Party Source. Where appropriate, we may direct You to the relevant Third-Party Source or other data provider responsible for the underlying information.
VIN Lookup Reports
11.8. Where VIN lookup functionality is made available through the Services, VIN Lookup Reports may include vehicle specifications, title information, brand history, odometer information, salvage or total-loss information, valuation information, or other vehicle-related information obtained from government sources, licensed databases, or other Third-Party Sources.
11.9. VIN information is provided solely for lawful, personal, and informational purposes and may be incomplete, delayed, outdated, or inaccurate. Not all relevant events, repairs, accidents, damage, title events, odometer events, or other vehicle information will necessarily be reported to or available through Third-Party Sources, and reporting frequency may differ between jurisdictions and reporting entities.
11.10. A VIN Lookup Report is not a substitute for an independent vehicle inspection, title examination, mechanical inspection, lien search, or other professional due diligence. Before purchasing, selling, financing, insuring, or otherwise making a material decision concerning a vehicle, You should independently verify relevant information through appropriate official or professional sources.
11.11. Where VIN data is supplied through an approved data provider, the Platform Operator is not itself represented to be an approved data provider unless expressly stated otherwise. Applicable attribution, notices, restrictions, and disclosures required by the relevant VIN data provider or applicable law shall apply to the relevant VIN Lookup Reports.
12. Disclaimer Of Warranties
12.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, PLATFORM, SERVICES, REPORTS, SEARCH RESULTS, AND ALL INFORMATION, CONTENT, FEATURES, AND MATERIALS MADE AVAILABLE THROUGH THEM ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.
12.2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM OPERATOR, EACH APPLICABLE PAYMENT PROCESSING ENTITY, AND THEIR RESPECTIVE AFFILIATES, SUCCESSORS, ASSIGNS, OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, AGENTS, LICENSORS, DATA PROVIDERS, CONTRACTORS, PAYMENT PROVIDERS, PAYMENT RECOVERY PROVIDERS, AND SERVICE PROVIDERS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
12.3. Without limiting the foregoing, the Platform Operator does not warrant or guarantee that:
12.3.1. the Services will be uninterrupted, continuously available, secure, error-free, or free from viruses, malware, defects, or other harmful components;
12.3.2. any Search Input will return a result or that any Report or search result will be accurate, complete, current, reliable, consistent, or free from errors, omissions, duplications, or incorrect associations;
12.3.3. any person, entity, account, telephone number, email address, image, vehicle, record, or other data point identified or associated through the Services is the person or subject You intended to search for or is correctly associated with another data point;
12.3.4. the Services will identify all information that may exist concerning a particular person, entity, vehicle, identifier, image, or other subject;
12.3.5. information available from Third-Party Sources will remain available, unchanged, accurate, complete, or accessible, or that the same or substantially similar search will produce the same results at a later time;
12.3.6. the Services or Reports will meet Your requirements, expectations, or intended purpose or produce any particular result or outcome; or
12.3.7. any errors, defects, inaccuracies, or interruptions in the Services or Reports will be corrected within any particular period or at all, except where required by applicable law.
12.4. Any match, association, similarity, risk indicator, or other result generated or displayed through the Services is informational in nature and is subject to the limitations described in these Terms. The Platform Operator makes no representation or warranty concerning the identity, character, conduct, reputation, trustworthiness, integrity, background, qualifications, or legal status of any person, business, vehicle, account, or other subject appearing in or associated with a Report.
12.5. The Services depend in part on Third-Party Sources and Third-Party Service Providers that are outside the Platform Operator's control. To the fullest extent permitted by applicable law, the Platform Operator makes no warranty concerning the availability, accuracy, completeness, security, performance, or continued operation of any such third-party source, service, database, website, platform, API, or provider.
12.6. You acknowledge that Your use of the Services and reliance on any Report or information obtained through the Services is at Your own risk and that You are responsible for independently evaluating and, where appropriate, verifying such information before relying upon or acting on it.
12.7. You acknowledge that the Services provide access to search functionality and available information and do not guarantee that any particular search will identify the information, person, record, account, image, vehicle, or other result You expected or intended to find.
12.8. No oral or written information, statement, representation, or advice provided by the Platform Operator or its personnel shall create any warranty or representation not expressly set out in these Terms.
12.9. Some jurisdictions do not permit the exclusion of certain warranties or provide consumers with statutory guarantees or other rights that cannot be waived. Nothing in these Terms excludes, restricts, or modifies any warranty, guarantee, condition, right, or remedy that cannot lawfully be excluded, restricted, or modified. Where an exclusion is not permitted, the relevant warranty or liability shall be limited only to the maximum extent permitted by applicable law.
13. Limitation of Liability
13.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM OPERATOR, EACH APPLICABLE PAYMENT PROCESSING ENTITY, AND THEIR RESPECTIVE AFFILIATES, SUCCESSORS, ASSIGNS, OFFICERS, DIRECTORS, MANAGERS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, DATA PROVIDERS, PAYMENT PROVIDERS, PAYMENT RECOVERY PROVIDERS, AND SERVICE PROVIDERS (COLLECTIVELY, THE "PROTECTED PARTIES") SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, OPPORTUNITY, GOODWILL, REPUTATION, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, PLATFORM, SERVICES, REPORTS, OR YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, ANY OF THEM, EVEN IF A PROTECTED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13.2. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PROTECTED PARTIES SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE, CLAIM, OR LIABILITY ARISING OUT OF OR RELATING TO:
13.2.1. any error, omission, inaccuracy, outdated information, duplication, incorrect association, false positive, false negative, or other defect in a Report or search result;
13.2.2. any failure of a search to identify a particular person, entity, account, telephone number, email address, image, vehicle, record, or other information, or any incorrect or incomplete match or association between them;
13.2.3. Your reliance on, interpretation of, disclosure of, or action taken or not taken on the basis of any Report or information obtained through the Services;
13.2.4. any allegation, accusation, communication, decision, transaction, interaction, or other conduct by You or a third party based on information obtained through the Services;
13.2.5. any unauthorized, unlawful, or prohibited use of the Services, Search Inputs, Reports, or information obtained through the Services by You or any person accessing the Services through Your Account;
13.2.6. the availability, modification, removal, restriction, delay, interruption, error, or failure of any Third-Party Source or Third-Party Service Provider, except to the extent directly caused by the Platform Operator and liability cannot lawfully be excluded;
13.2.7. loss, deletion, corruption, alteration, or unavailability of Search Inputs, Reports, Account information, or other data;
13.2.8. unauthorized access to Your Account resulting from Your failure to safeguard Your credentials, authentication links, email account, or other access methods; or
13.2.9. any suspension, restriction, modification, or discontinuation of the Services undertaken in accordance with these Terms.
13.3. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE PROTECTED PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, PLATFORM, SERVICES, REPORTS, OR YOUR USE OF OR INABILITY TO USE THEM SHALL NOT EXCEED THE GREATER OF:
(A) THE TOTAL FEES ACTUALLY PAID BY YOU TO OR FOR THE BENEFIT OF THE PLATFORM OPERATOR FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
(B) USD $100.
13.4. The limitation in Section 13.3 applies in the aggregate to all Claims and causes of action and shall not be increased by the existence of multiple Claims, transactions, Reports, theories of liability, or Protected Parties.
13.5. The exclusions and limitations in this Section apply regardless of whether liability is asserted in contract, tort (including negligence), strict liability, statute, misrepresentation, restitution, or under any other legal or equitable theory, and regardless of whether any remedy available under these Terms fails of its essential purpose.
13.6. You acknowledge that the Fees charged for the Services reflect the allocation of risk set out in these Terms and that the limitations and exclusions in this Section are an essential basis of the agreement between You and the Platform Operator.
13.7. Nothing in these Terms excludes or limits liability to the extent such liability cannot lawfully be excluded or limited, including, where applicable, liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence, death or personal injury caused by negligence, or any statutory consumer rights or other liability that applicable law prohibits from being excluded or limited.
13.8. If applicable law does not permit a particular exclusion or limitation of liability set out in this Section, that exclusion or limitation shall apply only to the maximum extent permitted by law, and the remaining exclusions and limitations shall continue in full force and effect.
14. Indemnification
14.1. To the fullest extent permitted by applicable law, You agree to defend, indemnify, and hold harmless the Platform Operator, each applicable Payment Processing Entity, their respective affiliates, successors and assigns, and their respective officers, directors, managers, employees, agents, contractors, licensors, data providers, payment providers, payment recovery providers, and service providers (collectively, the "Indemnified Parties") from and against any third-party claims, demands, actions, proceedings, investigations, liabilities, damages, judgments, settlements, penalties, fines, losses, costs, and reasonable legal fees and expenses arising out of or relating to:
14.1.1. Your breach of these Terms or violation of applicable law;
14.1.2. Your access to, use, misuse, or unauthorized use of the Services or Reports;
14.1.3. any Search Input or other material submitted, uploaded, transmitted, or otherwise provided by You through the Services, including any allegation that You lacked the right, authority, lawful basis, consent, or permission required to submit or use such Search Input or material;
14.1.4. Your upload or use of any image through the Services, including any claim concerning copyright, privacy, data protection, publicity, personality, biometric, confidentiality, or other third-party rights;
14.1.5. Your search for, collection, use, disclosure, publication, distribution, interpretation, or other processing of information concerning another person or other subject through or in connection with the Services;
14.1.6. Your reliance upon or actions taken on the basis of any Report or information obtained through the Services, including any allegation, accusation, communication, decision, publication, disclosure, or other conduct by You concerning another person;
14.1.7. Your use of the Services or Reports for employment, housing, tenancy, credit, lending, insurance, consumer reporting, background screening, or any other regulated or prohibited purpose described in Section 5;
14.1.8. any allegation that Your use of the Services, Search Inputs, Reports, or information obtained through the Services infringed or violated a third party's intellectual property, privacy, data protection, publicity, confidentiality, contractual, or other rights; or
14.1.9. fraud, identity theft, impersonation, harassment, stalking, doxxing, unlawful surveillance, discrimination, or other unlawful or prohibited conduct carried out or facilitated by You through or in connection with the Services.
14.1.10. any regulatory inquiry, investigation, complaint, claim, enforcement action, penalty, fine, damage, cost, or expense arising from Your unlawful submission, use, disclosure, or other processing of Search Inputs or information obtained through the Services, including Your failure to obtain any consent, authorization, lawful basis, or permission required from a third party, in each case only to the extent such amounts may lawfully be indemnified or recovered from You.
14.2. The Platform Operator reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by You. If we exercise that right, You agree to reasonably cooperate with the defense of the matter, and Your indemnification obligations with respect to the relevant matter will continue to apply.
14.3. You may not settle or compromise any claim subject to indemnification in a manner that imposes any liability, obligation, admission of wrongdoing, restriction, or other material burden on an Indemnified Party without the Platform Operator's prior written consent, which shall not be unreasonably withheld where applicable law requires such standard.
14.4. We will use reasonable efforts to notify You of any claim for which indemnification is sought after becoming aware of it. A delay in providing notice will not relieve You of Your indemnification obligations except to the extent that the delay materially prejudices Your ability to defend the claim.
14.5. The indemnification obligations in this Section survive suspension or termination of Your Account, cancellation or expiration of any Trial Membership or Subscription, and termination of these Terms to the extent relating to acts, omissions, or circumstances occurring before such termination.
15. Force Majeure
15.1. To the fullest extent permitted by applicable law, the Platform Operator shall not be liable for any delay, interruption, failure, suspension, restriction, degradation, or unavailability of the Website, Platform, Services, Reports, or any feature resulting from circumstances beyond its reasonable control, including natural disasters, severe weather, epidemic or pandemic, war, terrorism, civil unrest, labor disputes, governmental or regulatory action, changes in law, court orders, sanctions, internet, telecommunications or power failures, hosting or infrastructure failures, cyberattacks or security incidents, failures affecting payment processors or other Third-Party Service Providers, or any failure, restriction, modification, suspension, termination, or loss of access affecting Third-Party Sources, APIs, databases, public records, licensed data providers, websites, platforms, or other sources used in connection with the Services.
15.2. Where such an event occurs, the Platform Operator may, as reasonably necessary, suspend, restrict, modify, replace, or discontinue affected features, searches, data sources, Reports, or Services for the duration of the event or, where continued provision is no longer reasonably practicable, on a longer-term basis.
15.3. Nothing in this Section excludes or limits any refund, reimbursement, cancellation right, or other remedy that You are entitled to under mandatory applicable law.
16. Modifications to the Terms
16.1. We may modify, amend, or update these Terms from time to time, including to reflect changes to the Services, features, pricing or billing practices, applicable law, regulatory requirements, security practices, Third-Party Sources, or our business operations.
16.2. The updated Terms will be made available on the Website, and the "Last Updated" date will be revised accordingly. Unless otherwise stated, required by applicable law, or provided below with respect to material changes, non-material changes may become effective when posted.
16.3. Where we make a material change to these Terms that materially affects Your rights or obligations, we will provide reasonable advance notice before the change takes effect, which may include notice by email, through Your Account, through the Services, by posting a prominent notice on the Website, or by another reasonable method. Where a specific notice period is required by applicable law or expressly provided elsewhere in these Terms, including with respect to certain material Subscription changes under Section 6.10, the applicable notice period will apply.
16.4. Notwithstanding Section 16.3, a change may become effective immediately or on shorter notice where reasonably necessary to comply with applicable law, regulation, regulatory guidance, court order, payment processor or card network requirements, address fraud, abuse, misuse, or security risks, protect the Platform Operator, Users, or third parties, respond to changes affecting Third-Party Sources or Third-Party Service Providers, or make a change that does not materially reduce Your rights or increase Your obligations.
16.5. Your continued access to or use of the Services after revised Terms become effective constitutes Your acceptance of the revised Terms to the extent permitted by applicable law. If You do not agree to a material change, You must stop using the affected Services and, where applicable, cancel Your Subscription before the change takes effect.
16.6. Changes to these Terms will apply prospectively unless applicable law permits or requires otherwise. No modification will retroactively alter the substantive terms applicable to a transaction or event that occurred before the modification became effective where such retroactive application would be prohibited by applicable law.
17. Governing law & Jurisdiction
17.1. These Terms and any dispute, Claim, or controversy arising out of or relating to these Terms, the Website, Platform, Services, Reports, or the relationship between You and the Platform Operator shall be governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles, except to the extent otherwise required by mandatory applicable law.
17.2. If You are a consumer, nothing in these Terms deprives You of the protection of mandatory provisions of the law of Your country or place of habitual residence that cannot be derogated from by agreement. Where applicable law gives You the right to bring proceedings before the courts or other competent bodies of Your country or place of residence notwithstanding the choice of law or jurisdiction set out above, those rights remain unaffected.
17.3. The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.
18. Miscellaneous
18.1. These Terms, together with the Privacy Policy and any other terms, policies, notices, or disclosures expressly incorporated into or referenced by these Terms, constitute the entire agreement between You and the Platform Operator concerning Your access to and use of the Services and supersede all prior or contemporaneous agreements, understandings, communications, negotiations, and representations concerning the same subject matter, whether written or oral.
18.2. If any provision of these Terms is held to be invalid, illegal, or unenforceable under applicable law, that provision shall be interpreted, limited, modified, or severed only to the minimum extent necessary to make it valid and enforceable, where permitted by law, and the remaining provisions shall continue in full force and effect.
18.3. Where Section 4 contains a more specific severability rule applicable to arbitration, class, collective, consolidated, or representative Claims, the specific provisions of Section 4 shall control with respect to those matters.
18.4. No failure or delay by the Platform Operator in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. Any waiver shall be effective only to the extent expressly provided in writing and shall not constitute a waiver of any subsequent breach or default.
18.5. You may not assign, transfer, delegate, sublicense, or otherwise dispose of any of Your rights or obligations under these Terms, whether voluntarily, by operation of law, or otherwise, without the Platform Operator's prior written consent. Any attempted assignment or transfer by You in violation of this Section is void to the fullest extent permitted by applicable law. The Platform Operator may, to the fullest extent permitted by applicable law and without Your consent, assign, transfer, delegate, or otherwise dispose of any or all of its rights or obligations under these Terms, in whole or in part, to an affiliate, successor, purchaser, acquirer, or other entity, including in connection with a merger, acquisition, corporate reorganization, restructuring, financing, sale or transfer of equity or assets, transfer of the Website, Platform, Services, or relevant business, change of control, or similar transaction. The Platform Operator may also delegate or subcontract the performance of operational, administrative, technical, billing, payment processing, payment recovery, or other functions to affiliates, Payment Processing Entities, or other authorized service providers, without relieving the Platform Operator of obligations that cannot lawfully be delegated or excluded.
18.6. The headings and section titles used in these Terms are provided for convenience only and shall not affect the interpretation of any provision.
18.7. Any provision of these Terms that by its nature is intended to survive suspension, termination, cancellation, or expiration shall survive to the extent necessary to give effect to that provision.
18.8. Except with respect to the rights and protections expressly granted under these Terms to Payment Processing Entities, Indemnified Parties, Protected Parties, licensors, data providers, payment providers, payment recovery providers, and other persons or entities expressly entitled to enforce a provision of these Terms, these Terms are for the benefit of You and the Platform Operator and do not create rights enforceable by any other person or entity.
18.9. You agree that these Terms, notices, disclosures, consents, authorizations, confirmations, and other communications relating to the Services or Your purchases may be provided electronically to the extent permitted by applicable law, including through the Website, Platform, Your Account, checkout flow, or email. Electronic acceptance of these Terms and electronic records relating to Your acceptance, purchases, authorizations, and use of the Services shall have the same legal effect as their paper equivalents to the extent permitted by applicable law.
19. Contact Information
For questions regarding the Services, billing, cancellations, refunds, or the Terms, please contact us at:
Support Email: support@veritycheck.com
Platform Operator: Aura Health LLC, 30 N Gould St Ste R, Sheridan, Wyoming 82801, United States of America.